Return Policy

 

NEED TO RETURN OR EXCHANGE?

Arctic Cool is very chill when it comes to returns. Feel free to buy us and try us. And if you are not completely satisfied with your Arctic Cool product(s), you may return it to us for an exchange or refund within 90 days of your original purchase. No sweat.

Please Note: in order to exchange a product, it must be in new condition with tags attached and exchanged within 90 days.

Refunds will be subject to a $7.95 restocking fee.

Boxer Briefs and Closeout Items are Final Sale and cannot be returned or exchanged.

Choose one of the options below and follow the instructions to initiate your return or exchange.


MY ORDER NUMBER DOES NOT BEGIN WITH "6"

MY ORDER NUMBER BEGINS WITH "6"

WARRANTY CLAIMS

 

*This return/refund policy is only valid on orders placed on www.arcticcool.com.

If you wish to return item(s) ordered on Amazon, please refer to your Amazon.com order for return instructions. 

HAVE A QUESTION WE DIDN'T ANSWER?

Please visit our FAQ page for answers to common questions. If you still have questions, you can reach our Customer Experience Team at info@arcticcool.com.