NEED TO RETURN OR EXCHANGE?
Feel free to buy us and try us! If you are not completely satisfied with your Arctic Cool product(s), you may return it to us for an exchange or refund within 60 days from the date of purchase - see details below.
Please Note: in order to exchange a product, it must be in new condition with tags attached.
Refunds for worn or unworn product will be subject to a $7.95 restocking fee per order. This restocking fee does not apply to exchanges. In both cases, a pre-paid label will be provided to send your items back. Please see complete instructions below.
Closeout Items are Final Sale and cannot be returned or exchanged.
GIFT EXCHANGES: Please refer to the instructions to our online self-service portal here: START A RETURN OR EXCHANGE
AMAZON ORDERS: If you wish to return item(s) ordered on Amazon, please refer to your Amazon.com order for return instructions.
TO INITIATE YOUR RETURN OR EXCHANGE, CHOOSE ONE OF THE BELOW OPTIONS AND FOLLOW THE INSTRUCTIONS:
HAVE A QUESTION WE DIDN'T ANSWER?
*This return/refund policy is only valid on orders placed on www.arcticcool.com.